About Hagers Journeys

Hager’s Journeys Helps You Experience the World

You will find knowledgeable, experienced travel advisors at Hager’s Journeys who help you find your way through the vast amount of information available to today’s travelers.

Our primary emphasis is on your experience, from the first contact through a debrief at the end of each trip, and making sure you get the best value for your money.

We have a process in place that takes us through all the steps necessary for you to have a memorable journey. Our membership in Virtuoso enables us to provide added amenities and upgrades with many of the Virtuoso suppliers.

We know travel

Hager’s Journeys’ team of experienced travel advisors have traveled the world. They bring you first-hand information about destinations, cruise lines, tour companies, and unique experiences they have enjoyed throughout the world.

Our membership in Virtuoso, an invitation-only network of the best travel advisors and travel providers, enables us to get you the best value for your time and money. At many hotels, we get you upgrades, food and beverage credits, and other amenities. Many cruise lines offer special hosted voyages with exceptional experiences ashore for our clients.

We have connections with travel providers throughout the world with whom we collaborate to design unique experiences for you. Would you like to visit a private winery in Italy? Learn to make croissants in a private class in France? Hike in the Himalayas? Take a graffiti tour and workshop in Brooklyn? We can make these experiences – and many others throughout the world – become a reality for you.

Experienced Travel Professionals

We have a remarkable team of knowledgeable travel experts that love what they do, are experienced, and are there for you start to finish.

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Rose Field

Rose has a passion for designing unforgettable trips for individuals and families of all sizes, but specifically multigenerational family journeys that focus on creating lasting memories as families experience the world together.

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Cynthia Heath

Cynthia has been able to explore the world with her children and has a passion for creating journeys so other families can bond and do the same, whether it is one-on-one trips or includes the whole family. She is a true “foodie” and loves culinary experiences.

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George Nagy

George loves what he does, has a passion for travel and enjoys working with his clients. He is professional, knowledgeable and goes above and beyond. His experiences during his thirty years in the travel industry have taken him around the world.


Laila Smith

Laila is a native of Sweden, and an expert in the Scandinavian countries. She has been a travel advisor for more than twenty-two years, and has traveled extensively. She is known for her prompt service and attention to detail.

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Marion Hager

Marion has been operating Hager’s Journeys since it began in 1992. She has traveled throughout the world and is passionate about visiting exotic destinations. Her favorite trips have been to East Africa, Antarctica, the Galapagos and South Africa with her family.

Michelle Rando

Michele Rando

Michele is an affiliate of Hager’s Journeys and resides in Williamsburg, Virginia.

Her background is in cruising, having worked for Cunard Line for 23+ years as Manager of the World Cruise desk and specialty reservations. The majority of her personal travel has been in Europe, the Caribbean, and the Pacific rim, and she has booked clients on vacations throughout the world.

Travel has been one of the greatest thrills of her life, and she loves to create memorable experiences for her clients.


Cyndi Mayon

From a very young age, I was intrigued by the possibility of being in the travel industry. After all, what could be better than sending people to amazing locations all around the world? Nothing, in my mind. It's interesting, exciting and full of never-ending stories. My background includes working in corporate and student travel, the cruise industry and the airlines. I also have prior experience in luxury travel and have found my way back to this wonderful part of the world of travel.


Carl Grupp

Carl Grupp joined Coastline Travel Advisors, a leading Virtuoso© luxury travel firm, in 2019. Carl Grupp has over 20 years of experience in destination marketing and luxury travel sales and has a proven track record in delivering desired results in today’s competitive marketplace. But it may be his commitment to delivering high levels of guest service and exceeding client expectations where his passion burns brightest. Grupp began his career in 1992 at the corporate offices of Doubletree Hotel Corporation© and went on to hold management positions at various properties in the portfolio, including regional posts in Florida and Arizona. Grupp led domestic and international travel industry marketing efforts for Greater Phoenix Convention & Visitors Bureau®, one of the leading visitor destinations in the United States. In 2007, he was selected to lead the leisure sales and marketing efforts at Royal Palms Resort and Spa and additionally Miramonte Resort and Spa in Indian Wells, CA. Grupp rose to National Director position overseeing leisure sales and marketing strategy for over 30 distinctive Destination Hotels and Resorts© properties. Carl with a regional DMC and tour operator in the Western USA; beginning as Vice President before ascending to the role of President. He has served in advisory capacities with travel industry leaders like AFAR Magazine™, Travel+Leisure™, Saveur™, Conde Nast Traveler™ and has been involved with US Travel Association® in addition to many local and regionals travel associations. Grupp recently completed a two-term appointment on the City of Scottsdale’s Tourism Development Commission, serves on the Executive Committee of the Board of Directors for Visit Mesa©, and has been involved with New Pathways for Youth Board of Directors, Junior Achievement Arizona® and remains passionately involved within the travel and tourism community. Grupp attended Augustana College and has received various industry merits throughout his career.

The Story of Hager’s Journeys

When I was a young woman in snowy New Jersey, I dreamed of following the sun. Of going to the airport and getting on a plane headed somewhere warm. I dreamed of Africa and China – I wanted to experience the world. And throughout my life, I’ve done just that.

As we neared our retirement, my husband Carl and I decided that we should have a second career in travel so that we could help others enjoy the wonders of the world as we had. In February 1992, we purchased a GalaxSea Cruises franchise and opened our own business, now known as Hager’s Journeys.

My husband was an engineer in his “former life” and I was a marketing executive. We had traveled all over the world – but selling travel was new to us. We put an ad in the paper the first week we opened, and when the phone rang we weren't quite sure what to do!

Now, twenty-five years later, I look back at the fun we’ve had, remembered fondly the wonderful trips we’ve arranged for our clients, and I am thankful for our wonderful staff and grateful that our business has survived and is thriving.

We are here to help you and your family explore and discover your world.

Marion Hager